Patient Accounts Supervisor, Job in Covington, GA

Patient Accounts Supervisor at Newton Medical Center

Updated: November 23, 2011
Location: Covington, GA
Category: Medical & Health - General

This job posting is no longer active

JOB SUMMARY: This position is responsible for supervising Patient Accounts staff which consists of billing, collections, cashiering and customer service. Work involves the direct supervision of all billing, collections, customer service and clerical staff within the office.

DUTIES AND RESPONSIBILITIES:

Supervises Patient Accounts staff.
Supervises and coordinated the hospitals policies in the field of patient financial services to include but not be limited to budgeting, finances, and reporting.
Keeps the director informed of any developments within their area of responsibilities, which may require action, or be pertinent to the performance of their duties, through appropriate written reports and through such other means as requested by the director.
Provides support to the director in financial reporting.
Serve on operational committees with department heads, staff and faculty to review needs, create and/or update policies impacting the institution's internal structure.
Interact with outside agencies such as banks, outsourcing vendors and collection agencies as needed.
Oversee collection of patient accounts.
Oversee billing of patient accounts.
Maintains dictionaries and tables in hospital information system.
Responds to patient complaints as needed.
Ensures daily cash is posted to the patient accounting system daily.
Monitors daily employee output.

QUALIFICATIONS:

Education: High school graduate education or the equivalent.

Experience: 3 years patient financial services experience. Served in management role. A strong background in government programs and billing/follow-up is preferred.

You can't apply for this job because it is no longer active.

Superior Customer Service at Newton Medical Center

Newton Medical Center is known for providing customer service. We have Four Foundations of Superior Customer Service that all employees are expected to follow.

Hospitable Hospital

As a hospitable hospital we expect everyone to do their part for our customers including:

Greet everyone with a smile.
Respond to customer’s requests promptly.
Treat other employees as a customer.

Professional in Attitude, Appearance and Actions

Our customers expect a high level of professionalism from our staff and we expect our staff to demonstrate an “it’s my job” attitude and to maintain professional appearance. Professional appearance at Newton Medical Center does not include:

Visible body piercing jewelry other than two earrings in each ear lobe (women only).
Visible tattoos.
Extremes in hair color or style.

Smoking on hospital property.

Maintain a clean and well-kept facility

We maintain a clean facility, not only because of our housekeeping staff, but because we expect everyone to help maintain the facility.

Patient Safety

We follow Joint Commission’s accreditation of hospitals national patient safety goals and expect all employees to communicate any unsafe conditions they observe.

Patient Accounts Supervisor at Newton Medical Center

Superior Customer Service at Newton Medical Center

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