Medicaid Specialist at Newton Medical Center

  • Updated: December 28, 2011
  • Location: Covington, GA
  • Category: Medical & Health - General

This job posting is no longer active

JOB SUMMARY:     The Medicaid Specialist follows up all Medicaid accounts to ensure prompt payment to the hospital.

DUTIES AND RESPONSIBILITIES: 

  • Ensures personalized handling of patient's account while maintaining sound and efficient business practices.
  • Handles the patient account to collect monies from insurance in the most timely and effective manner.
  • Stays currant on all policies and procedures regarding Medicaid billing and reimbursement by utilizing manuals, bulletins, and provider alerts.
  • Utilizes the Currant Medicaid Provider portal to resolve account issues in an effort to expedite payment according to established guidelines.
  • Telephones currant Medicaid Provider when the portal is not sufficient to resolve account issues in an effort to expedite payment according established guidelines.
  • Bills Medicaid as a secondary insurance promptly to collect the balance of a patient's accounts when appropriate.

    QUALIFICATIONS                                                                                                         

    Education:  High school graduate or equivalent, with advanced courses in Business, English and Typing.

    Experience:  Experience in clerical work; Keyboard experience; Can type 40 wpm

  • You can't apply for this job because it is no longer active.

    Superior Customer Service at Newton Medical Center

    Newton Medical Center is known for providing customer service. We have Four Foundations of Superior Customer Service that all employees are expected to follow.

    Hospitable Hospital

    As a hospitable hospital we expect everyone to do their part for our customers including:

    • Greet everyone with a smile.
    • Respond to customer’s requests promptly.
    • Treat other employees as a customer.

    Professional in Attitude, Appearance and Actions

    Our customers expect a high level of professionalism from our staff and we expect our staff to demonstrate an “it’s my job” attitude and to maintain professional appearance. Professional appearance at Newton Medical Center does not include:

    • Visible body piercing jewelry other than two earrings in each ear lobe (women only).
    • Visible tattoos.
    • Extremes in hair color or style.

    Smoking on hospital property.

    Maintain a clean and well-kept facility

    We maintain a clean facility, not only because of our housekeeping staff, but because we expect everyone to help maintain the facility.

    Patient Safety

    We follow Joint Commission’s accreditation of hospitals national patient safety goals and expect all employees to communicate any unsafe conditions they observe.

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